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Get ready for 2018!
Vancouver, BC | Sep. 24-27 2018

Session Details

Building blocks and Bolstering trust as a BA: Tips from the field in consulting

Type: Symposium Track Session
Track: Business Analysis
Tuesday October 31
10:00am to 11:00am
Credits: 1 PMI PDU - Leadership

  • Description

    Building blocks and Bolstering trust as a BA: Tips from the field in consulting Business analysts often work closely with clients. By nature of work, BAs are placed in a position where they need to quickly build consensus and obtain buy in on features or processes. Obtaining buy ins and getting sign off is not always an easy task and can be even more tricky when timelines are tight. This talk describes how building and bolstering trust with clients can help BAs be further effective in their role. This talk shares tried and tested tips from the field in consulting and how conducting specific knowledge areas of BA work in a certain way can especially promote trust. In this talk we will present a framework of trust and share existing models and theories of trust based on existing research.

    Learning Objectives
    • Present a trust framework
    • How conducting certain BA knowledge areas diligently can help build trust
    • Share tried and tested techniques from the field

  • Speakers