pworld baworld logo mobile
Get ready for 2018!
Vancouver, BC | Sep. 24-27 2018

Session Details

Preventing Post-Implementation Blues – Avoiding User Resistance After Implementation

Type: Symposium Track Session
Track: Project Management
Tuesday October 31
2:30pm to 3:30pm
Credits: 1 IIBA CDU

  • Description

    The client calls an immediate meeting: users are complaining the solution doesn’t work. The project is now considered a failure. In this workshop we will explore project plan strategies to help avoid the post-implementation blues by addressing the people-side of change, solution design that includes end-user acceptance criteria and ensuring sufficient time to address knowledge and ability in the implementation phase.

    Learning Objectives
    • Attendees will take away strategies to include in the project plan that helps ensure that users are ready for the change that accompanies the implementation.
    • Attendees will take away strategies to include in the project plan that identifies the changes external to the solution to be implemented throughout the organization.
    • Attendees will take away strategies to include in the project plan that includes an ‘end-user acceptance’ focus into solution design.

  • Speakers

  • Documents