It's Not Engagement - It's Trust!

002MaryDonohue 2Dr. Mary E, Donohue
October 24, 2016

There is no skill shortage in North America. There is an energy shortage in North America.  And it’s in the workforce.  No one trusts their leaders.  Trust in organizations is at an all-time low. Employees who don’t trust you, do not work hard and have low energy. The numbers don’t lie: Gallup is consistently tracking ever-lower levels of employee engagement among the North American workforce.

In this high octane keynote, Dr. Donohue will share her annual review that found that less than 10% of employees believe in and trust their executive team. Her research, with public and private corporations and with government, shows that trust has been consistently falling since her research begun in 2007.  

This session is designed to give you  cause to pause. How can you lead if your team no longer trusts you and is no longer listening to you?  This isn’t about you – it’s endemic. Employees do not trust their leaders, and you are communicating and leading through a fog of mis-trust.  Your team is not playing to its potential.

Dr Donohue will share with you her insights into trust, value and engagement in the workplace, their impact on productivity, and the strategies that are needed to effect change.  She has worked with organizations in Canada and the United States to develop systematic tools to increase trust in the workplace in 16 weeks by 9%. She will teach you how to do this in your workforce. She will also share case studies that demonstrate what happens to your workforce when trust soars.   

Learning Outcomes:

  • Understand how the lack of trust and a sense of value impacts engagement
  • Understand the impact of accountability on trust – how your behaviour can contribute to a lack of trust
  • How to break down barriers to communication between employees
  • How to teach your leaders (and yourself) to communicate more effectively in their teams
  • How to build a sense of value in your employees

About Dr. Mary E Donohue: Named as one of the 18 Outstanding Women In Tech, in 2015, by RdigitalLife, and Diversity MBA’s top 50 under 50 in 2015, Dr. Donohue is a passionate advocate of revolutionizing today’s workforce training through technology and internal talent. 
She believes passionately in the art of conversation, the value of team and outcome based training. 
A cancer survivor who worked with Paul Newman, learned from Robert Kennedy Jr, made her movie debut with former Toronto Mayor David Miller, and was briefly (very briefly) a Supreme with Diana Ross, Dr. Mary Donohue is often described as a force of nature. 
As Founder of the Donohue Mentoring System™ she designs communication training that provide people with a roadmap to become people developers and achieve a better work/life balance.
Dr. Mary is a world-renowned speaker and TEDX presenter, television personality and columnist. Her work appears in the Huffington Post and Financial Post. 

Crucial Conversations: 5 Critical Concepts to Help You Effectively Discuss What Really Matters Most

Bob PrentissBob Prentiss
October 24, 2016

Let’s face it, there are just some conversations that you don’t want to have. There are some people you simply don’t want to talk to. What happens when we don’t? Everyone loses. It is perfectly natural for us to avoid difficult conversations. We fear rejection, retaliation, emotional outbreaks, the dismissal of our ideas, and those incredibly awkward moments. However, many conversations need to be had. The solution is not going to work and one person is the roadblock, the performance of an individual is lower than expected, an individual’s behavior is impeding team productivity, someone is dominating too much, and the list goes on and on. If we want healthy, productive teams and projects, crucial conversations must be had.

Its time to stop ranting, raving, complaining and avoiding, and to start having meaningful, persuasive conversations that make an impact. Are you ready for less stress and more successful conversations? Do you want behaviors to change? Do you want ideas to be heard? Then its time we have a crucial conversation about crucial conversations. This highly interactive and dynamic keynote will take you on a journey to discover the critical concepts of crucial conversations that will help you effectively discuss what matters most.

About Bob Prentiss:
Bob the BA provides badass business analysis training, consulting and mentoring services. Bob is passionate about helping you think, learn and work differently. Bob is CBAP® certified with 25+ years of experience in corporate America; with a background in managing BA centers of excellence, assessing and managing BA maturity, quality, and competency. Bob is an award winning curriculum developer. Bob has presented numerous keynote, workshops, seminars, conferences, and training sessions across North America. Bob is a founding member and past President of the IIBA® MSP Chapter.


Secrets of the Thoroughbread Leader...Are you One?

headshot newDana Brownlee 
Professionalism Matters
October 25, 2016

Think back to the best leader you ever had. Did they have a magical quality that made you want to walk on hot coals if they asked? Do you have those same leadership qualities?
A critical component for a Project Manager or Business Analyst's success is oftentimes their ability to build and sustain a high performing team.  To make matters more difficult most PMs and BA's don’t have the benefit of traditional managerial authority over these resources, and the dynamics can often be quite difficult to manage.  In this engaging presentation participants will learn about the “Thoroughbred Style” of management and why it’s oftentimes the secret to leading a high performing team.    Participants will consider where they are on the Task-Relationship style continuum and learn how the Thoroughbred Leader encourages high levels of team performance and increased morale.

About Dana Brownlee:
Dana Brownlee is a nationally recognized corporate trainer, speaker, and workshop facilitator helping individuals and teams reach new levels of performance.  After years of team leadership and project management experience with AT&T, IBM Consulting, and EMC, in 2003 Ms. Brownlee founded Professionalism Matters, Inc., a professional development training/consulting firm providing professional development workshops.  Ms. Brownlee has presented to audiences in six countries and has authored a course taught in several countries.  She has appeared as a meeting facilitation expert on CNN and has been cited in numerous notable publications including the Wall Street Journal, Working Mother, Glamour, the Atlanta Journal Constitution, Redbook,,, Working Mother, and others.  Dana has presented to many PMI audiences around the world including presentations in Denver, Milan, Costa Rica, Marseilles, Greenville, Newport, and Knoxville.  In 2016 Dana is delivering a series of webinars for project managers around the world available on 

Building Leadership Resilience: 5 Strategies for BAs and PMs to increase their effectiveness during change

Gregg BrownGregg Brown
TidalShift Inc
October 25, 2016

Most change models don’t address how to increase our capacity to handle change. Resilience does. Resilience is the ability to remain productive, particularly during change. Research has shown that resilience can be learned. We don’t need to be born with it! In today’s projectized world of large scale change, the BA and PM’s ability to display resilience is a critical element of success. Successful Bas and PMs channel the energy of change to assist their teams and their organizations in achieving better project outcomes. The key for us is to develop our ability to be strategic and not reactive
  • Learn a practical process for being resilient in the projectized world
  • Discuss and experience a set of five “change muscles” that will help individuals and energy more effectively
  • Learn 5 actionable strategies to help you and your team be resilient
About Gregg Brown:Gregg is a captivating speaker and expert in the fields of leadership and change. He has spoken hundreds of times at conferences including highly rated sessions at ProjectWorld and BusinessAnalystWorld, as well as seminars, retreats and for Fortune 500 clients.  Gregg’s depth of experience began many years ago, as he was part of the ground breaking team that opened the first wave of Starbucks stores in Canada.   Gregg then felt he had to find deeper meaning in his work, and began to teach life skills to one of the most difficult groups of people to change: hard core prisoners.He transitioned into leading projects and organizational change initiatives in large, multi-generational organizations – as well as consulting with leaders and executives on individual behavior change. Gregg pursued his Project Management Professional (PMP) designation from the Project Management Institute. He holds a Master Degree from the University of Leicester in the UK, with a focus on organizational psychology, leadership and performance.  As his career progressed, he landed at TidalShift and leads the international award-winning team that focuses on developing resilient and change-ready organizations.